This is a heads up to warn everyone about dealing with this cowboy outfit. I only deal with them when they claim to stock a part that I can’t find anywhere else.
But they lie about having an item in stock, and after taking an order fail to send it. But continue to claim it is in stock.
Worse, they still take the payment for the item without sending it.
And on one occasion I had to chase them for over a year, to get them to send an item long after they had it back in stock.
An occasional mistake I can forgive, but these chancers do it time and time again. And they aren’t cheap.
Untrustworthy cowboys. Dreadful service.
I have used Banzai twice, slow to send but they have always delivered even to Ukraine
my experiences match thos of craigyb. i’d describe their fulfillment speed as snail like (=very slow). They are not top of my list for most parts but as described in the opening post, sometimes they are the only (reasonable) source of items. I order most of my pots from them as they are conciderably cheaper than others with a good selection available (or on display).
they did not disappoint me (so far)
Don’t trust their meaningless stock level bargraph.
In the past I have paid a premium for matched pairs of transistors, only to have them all together in one bag; and MOS devices in a plastic bag without antistatic protection.
UPDATE
In fairness to Banzai, I must tell everyone that Banzai responded to my rather robust complaint and are refunding me for the outstanding item, including postage.
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